Privacy Policy for IndieTracker

IndieTracker Privacy Policy

Effective Date: 01/06/2024

Last Updated: 30th July 2024

Introduction

Welcome to IndieTracker, a product of Vincent Imhoff. IndieTracker ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our websites, including indietracker.co and app.indietracker.co (collectively, the "Service"). We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

  • Contact Information: When you sign up for IndieTracker, we collect your name, email address, and payment information.
  • Account Information: When you create an account, we collect your username and password.

Data from Integrated Services

  • Business Data: We collect data from third-party business tools such as Stripe, Lemonsqueezee, and Paddle to provide you with a complete overview of your sales and related data.
  • Analytics Data: We collect data from analytics tools such as Google Analytics, Google Search Console, Plausible, and Pirsch Analytics to give you insights into your web properties.
  • Social Media Data: We collect data from social media platforms such as YouTube, X (formerly Twitter), and LinkedIn to aggregate your social media analytics.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain the Service: Including to monitor the usage of our Service.
  • To Manage Your Account: To manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
  • To Perform Data Aggregation: Aggregate data from your selected sources and present it in a simplified dashboard.
  • To Improve Our Service: To understand and analyze how you use our Service, and to develop new products, services, features, and functionality.
  • To Communicate with You: To send you updates, notifications, and other information regarding the Service.
  • For Billing and Payments: To process your subscription payments and manage your billing account.
  • To Enforce Our Terms: To monitor and enforce our terms, conditions, and policies.
  • For Marketing Communications: To send you informational and promotional materials unless you have opted out of receiving such communications.
  • For Support: To offer customer support and respond to your inquiries.

How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers to perform tasks on our behalf, such as payment processing and data aggregation.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe

Data Collection and Usage

We collect various types of data to provide and improve our services to you. By using IndieTracker, you agree to the collection and use of information in accordance with this policy and the Google API Services User Data Policy

Terms of Service

Please read our Terms of Service and the Google API Services User Data Policy carefully before using our service.